Workplace Resources Associate (Insurance)

Location: New York, NY, United States; onsite role. US work authorization required. Visa sponsorship is not available now or in the future.

Salary: $17.44–$29.95 per hour, plus potential eligibility for the annual incentive plan.

Company

hirify.global Group is a Fortune 500 holding company operating insurance, reinsurance, specialist advisory, and investment businesses through more than 60 offices in over 20 countries.

What you will do

• Manage reception communications, incoming calls, visitors, mail, packages, shipping labels, and delivery coordination.
• Provide front-office and facilities support, including vendor coordination, building-condition monitoring, supplies, invoices, and ServiceNow requests.
• Coordinate associate moves, workstation nameplates, reception coverage, meeting rooms, catering, travel arrangements, and corporate housing where applicable.
• Process check, premium finance, claims, and other administrative documentation for scanning, retention, and retrieval.
• Manage visitor badges, keycard replacements, employee access requests, and office records using systems such as Iron Mountain and OnBase.
• Recommend process improvements and cross-train to maintain operational coverage.

Requirements

• High school diploma or equivalent required; some college preferred.
• At least two years of customer service experience.
• Reliable attendance and job stability, with strong organizational, written communication, and multitasking skills.
• Proficiency with computer applications and the ability to work independently in a high-volume, fast-paced environment.
• Positive, professional demeanor and commitment to excellent customer service.
• US work authorization is required; visa sponsorship is not provided.

Culture & Benefits

• Collaborative environment supporting departments, branch offices, clients, agents, and internal stakeholders.
• Health, dental, and vision insurance options for full-time employees.
• Optional life, disability, and AD&D insurance.
• 401(k) with employer match, Employee Stock Purchase Plan, PTO, corporate and floating holidays, and parental leave.