VP/MD Operational Strategy & Performance (Financial Services)

Location: New York, NY, United States

Salary: $220,000–$250,000 base salary annually, plus additional compensation based on individual and company performance.

Company

hirify.global provides responsible access to credit for nonprime customers through personal loans, credit cards, and related financial products.

What you will do

• Develop and execute the Operations strategic roadmap aligned with enterprise objectives.
• Translate business strategy into actionable initiatives, measurable goals, and implementation plans.
• Lead annual and multi-year strategic planning, governance routines, and business reviews.
• Oversee KPIs, scorecards, dashboards, performance management, and executive reporting.
• Lead operational transformation and continuous-improvement initiatives focused on scalability, customer experience, and organizational effectiveness.
• Assess automation, AI, emerging technologies, and industry trends while advising executive leadership and mentoring high-performing teams.

Requirements

• Bachelor’s degree in Business, Finance, Operations Management, Economics, or a related field.
• 12+ years of progressive leadership experience in operations, strategy, business management, consulting, analytics, or a related discipline.
• Experience developing and executing enterprise or operational strategy.
• Proven success leading large-scale operational improvement or transformation initiatives.
• Experience with performance management frameworks, executive reporting, governance processes, and cross-functional leadership.
• Strong analytical, strategic thinking, executive communication, presentation, team leadership, and organizational change skills.

Nice to have

• MBA or another advanced degree.
• Experience in financial services or another highly regulated industry.
• Experience leading enterprise performance management, operational excellence, or business transformation functions.
• Familiarity with customer journey optimization, operating model design, and workforce strategy.
• Experience evaluating or implementing automation and AI-enabled operational solutions.

Culture & Benefits

• Flexible work arrangements and an inclusive, customer-focused culture.
• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• Up to 4% matching 401(k) and an employee stock purchase plan with a 10% share discount.
• Tuition reimbursement, paid time off, paid sick leave, and 11 paid holidays.
• Three days of paid volunteer time per year.