Document Production Workflow Coordinator (3rd Shift)

Location: Columbus, OH, USA; on-site training followed by a remote model. Schedule: Wednesday–Sunday, 12:00 a.m.–9:00 a.m. ET.

Salary: $18.99–$26.59 per hour, plus potential overtime, shift differential, call-in, and stand-by pay.

Company

Williams Lea by hirify.global provides administrative support, document production, presentation design, and marketing and communications services to legal, financial, and professional services clients worldwide.

What you will do

• Intake client work requests, clarify instructions, negotiate deadlines, and propose alternative solutions when needed.
• Prioritize and coordinate multiple document production projects across the team, including escalated deadlines and issues.
• Proofread and quality-check complex business documents, correcting formatting, composition, citation, and other production errors.
• Review corrected proofs against markups and monitor adherence to document formatting and proofreading standards.
• Coordinate workflow across shifts and communicate job or deadline issues with managers, clients, and team members.
• Train junior and existing staff on document production processes, standards, and new procedures.

Requirements

• Bachelor’s degree or equivalent experience.
• At least three years of office, proofreading, word processing, or document production experience.
• Advanced knowledge of Microsoft Office, including Word, Excel, and PowerPoint, with the ability to troubleshoot applicable software.
• Advanced knowledge of document production and proofreading procedures, business terminology, formatting, and reference resources.
• Strong attention to detail, organization, judgment, problem-solving, communication, and customer service skills.
• Ability to work the Wednesday–Sunday, 12:00 a.m.–9:00 a.m. ET schedule and complete on-site training before transitioning to remote work.

Nice to have

• Microsoft Office certification in Word, Excel, or PowerPoint.

Culture & Benefits

• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match and voluntary supplemental insurance options.
• Adoption assistance, tuition assistance, and employer or partner discounts.
• Employment is contingent on successful completion of a pre-employment background and drug screen.