Director, Risk Management

Location: Alpharetta, Georgia, USA; 20% hybrid corporate office environment with periodic travel to retail stores, manufacturing labs, and other operational sites

Company

hirify.global is a large U.S. optical retail company operating more than 1,200 stores across 40 states and Puerto Rico, providing optical products and eye care services.

What you will do

• Lead the operational risk management function across retail stores, healthcare and clinical locations, distribution centers, and corporate operations.
• Develop risk mitigation strategies to reduce financial, operational, regulatory, and reputational exposure.
• Oversee workers’ compensation, liability, property and casualty claims, workplace safety, insurance, and security risks.
• Establish risk management standards, policies, procedures, and governance processes.
• Analyze incident trends, claims data, and operational metrics to identify systemic risks and recommend corrective actions.
• Support crisis management, business continuity, emergency response planning, and risk reporting for executive and board decision-making.

Requirements

• 9+ years of progressive risk management experience in a multi-state organization.
• Experience supporting multi-unit retail, restaurant and food service, or multi-site healthcare organizations.
• Experience preparing executive-level and board-level risk reporting.
• Four-year college degree or equivalent experience.
• Strong knowledge of operational risk management, healthcare and retail risks, and relevant regulatory frameworks.
• Strong analytical, communication, executive presentation, project management, and organizational skills.

Nice to have

• Experience with public company governance and compliance environments.
• Corporate security experience.
• ARM, CPCU, CRM, CPHRM, CRCM, CIA, or CCEP certification.

Culture & Benefits

• Health and dental insurance.
• 401(k) retirement savings with company match.
• Flexible spending account, paid personal time off, paid company holidays, and parental leave.
• Employee eyewear discount and access to training and educational courses.
• Opportunities for professional growth and internal advancement.