Assistant Manager (Optical Retail)

Location: Fort Wayne, IN

Compensation: Competitive pay, bonus opportunities, and overtime pay when applicable

Company

hirify.global is an optical retail business providing eyewear products and customer services through store locations.

What you will do

• Monitor profit, sales, performance goals, and store financial results.
• Oversee the eyeglass department, ensuring efficient operations and compliance with company policies.
• Deliver exceptional customer service and maintain quality standards, including reviewing remakes.
• Supervise, motivate, and support Opticians, contact lens sales associates, and, in some locations, receptionists.
• Coordinate with the General Manager, District Manager, and Corporate Office and provide store reporting.
• Support staffing forecasts, recruiting, selection, retention, promotions, advertising, and visual merchandising.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong written and verbal communication and exceptional customer service skills.
• Organizational, financial analysis, problem-solving, and progress-monitoring skills.
• Specific licenses or credentials may be required by state law for certain duties.

Culture & Benefits

• Full-time position with competitive pay and bonus opportunities.
• Health and dental insurance, 401(k) retirement savings, and a flexible spending account.
• Paid time off, company holidays, parental leave, and an employee eyewear discount.
• Training programs and educational courses supporting professional growth.
• Internal promotion and career advancement opportunities.