Assistant Manager - Optical (Retail)

Location: 4784 Integrity Way, Appleton, WI 54913, United States

Company

hirify.global operates optical retail stores providing eyewear products and customer services.

What you will do

• Monitor profit, sales, and performance goals, including reviewing P&L reports.
• Oversee eyeglass department operations, efficiency, quality standards, and policy compliance.
• Deliver outstanding customer service and ensure associates maintain service standards.
• Supervise, motivate, and support Opticians, contact lens sales associates, and reception staff where applicable.
• Coordinate promotions, advertising, visual merchandising, and store reporting.
• Support staffing forecasts, recruitment, selection, and retention with the General Manager.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of retail store operations and performance standards.
• Strong oral and written communication, organization, customer service, and problem-solving skills.
• Ability to analyze, create, and understand financial reports.
• Some duties may require specific licenses or credentials under applicable state laws.

Culture & Benefits

• Health and dental insurance.
• 401(k) retirement savings and flexible spending account.
• Paid time off, company holidays, and parental leave.
• Employee eyewear discount and overtime pay when applicable.
• Training programs, educational courses, and opportunities for internal promotion and career advancement.