Assistant Manager - Optical

Location: 928 W New Haven Avenue, Melbourne, FL 32901, United States

Company

hirify.global operates optical retail stores providing eyewear sales, customer service, and associated eye-care services.

What you will do

• Drive store profit, sales, and performance goals in line with National Vision standards.
• Monitor sales results against budget and provide required reporting to management and the corporate office.
• Maintain high customer service standards and same-day service using the “Ready When Promised” production board.
• Supervise, motivate, coach, and support opticians and sales associates in daily store operations.
• Coordinate with associated doctors and serve as a liaison between doctors and store personnel.
• Support staffing, recruiting, retention, promotions, advertising, and visual merchandising.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Proficient computer skills and a sound understanding of store operations.
• Ability to lead, coach, and build effective associate relationships.
• Strong oral and written communication skills with customers, associates, managers, and doctors.
• Strong organizational, analytical, and problem-solving skills, including the ability to create and understand financial reports.
• Exceptional customer service skills and the ability to present clear, concise information.

Culture & Benefits

• Health and dental insurance.
• 401(k) retirement savings and a flexible spending account.
• Paid time off and company holidays.
• Parental leave and employee eyewear discounts.
• Training programs, educational courses, and opportunities for internal promotion.
• Competitive pay and bonus opportunities.