Assistant Manager - Optical (Optical Retail)

Location: 5201 W War Memorial Drive Suite 565, Peoria, IL 61615, United States

Company

hirify.global provides optical retail services and supports customers through eyewear products and related store operations.

What you will do

• Monitor profit, sales, performance goals, and store P&L results.
• Oversee the eyeglass department, ensuring operational efficiency, quality, and compliance with company policies.
• Provide outstanding customer service and ensure associates meet service standards.
• Supervise, coach, and motivate Opticians, contact lens sales associates, and, in some stores, receptionists.
• Coordinate promotions, advertising, visual merchandising, reporting, and communication with management.
• Support staffing forecasts, recruiting, selection, and retention of store associates.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong oral and written communication, organization, customer service, and problem-solving skills.
• Ability to analyze, create, and understand financial reports.
• Some responsibilities may require licenses or credentials under applicable state laws.

Culture & Benefits

• Full-time position with competitive pay and bonus opportunities.
• Health and dental insurance, 401(k) retirement savings, and a flexible spending account.
• Paid time off, company holidays, parental leave, and overtime pay when applicable.
• Employee eyewear discount.
• Training programs, educational courses, and opportunities for internal promotion and career advancement.