Assistant Manager - Optical

Location: 6055 East State Street, Rockford, IL 61108, United States

Company

hirify.global provides optical retail services and eyewear through store-based teams.

What you will do

• Monitor profit, sales, performance goals, and P&L results.
• Oversee eyeglass department operations, efficiency, quality standards, and compliance with company policies.
• Deliver outstanding customer service and ensure associates meet service expectations.
• Supervise, motivate, and coordinate Opticians, Contact Lens Sales associates, and, where applicable, Receptionists.
• Support staffing forecasts, recruiting, selection, retention, and daily store execution.
• Coordinate with the General Manager, District Manager, and Corporate Office on reporting, promotions, advertising, and merchandising.

Requirements

• Optical sales experience; supervisory experience is preferred.
• Ability to lead, coach, and build effective associate relationships.
• Understanding of store operations and performance standards.
• Strong written and verbal communication, organization, and customer service skills.
• Ability to create, understand, and analyze financial reports and solve problems of varied scope.

Culture & Benefits

• Competitive pay, bonus opportunities, and overtime pay when applicable.
• Health and dental insurance, 401(k), and flexible spending account.
• Paid time off, company holidays, parental leave, and an employee eyewear discount.
• Training programs, educational courses, and opportunities for internal promotion.
• Supportive team environment focused on professional growth and career development.