Health Information Specialist 1 (Healthcare)

Location: Hybrid in Iron Mountain, Michigan, United States; Monday–Friday, 8:00 a.m.–4:30 p.m. CST. Ability to commute between locations and work overtime during peak periods may be required.

Company

hirify.global provides secure healthcare data collaboration and information management solutions for healthcare providers, health plans, researchers, and life sciences organizations.

What you will do

• Receive and process requests for patient health information according to company, facility, and HIPAA requirements.
• Assemble, verify, organize, and manage paper and electronic medical records.
• Create digital images of documents and store records in electronic medical record systems.
• Retrieve and transmit records to authorized internal and external requesters while maintaining confidentiality and security.
• Handle inbound and outbound calls, patient walk-ins, faxes, mail, data entry, and other administrative duties.
• Maintain productivity and quality standards while working in a fast-paced, high-volume environment.

Requirements

• High school diploma or GED.
• Professional verbal and written communication skills in English.
• Basic computer proficiency, strong data entry skills, and comfort using phones, fax machines, printers, multiple screens, and office equipment.
• Ability to organize multiple tasks, work with minimal supervision, and respond to changing priorities.
• Ability to commute between locations and work additional overtime when required.
• This position is not eligible for employment sponsorship.

Nice to have

• Knowledge of HIPAA, medical terminology, EHR, and billing systems.
• Experience with healthcare environments, subpoenas, production or metric-based work, or in-person customer service.
• Experience with Cerner, HealthShare, Microsoft Word, and Excel.
• Ability to build relationships with onsite clients and suggest process improvements.

Culture & Benefits

• Full-time regular employment with PTO, health, vision, and dental insurance.
• 401(k) savings plan and tuition assistance.
• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, and virtual phone.
• Post-offer health screenings and vaccination documentation may be required depending on the client site and state.