Solutions Engineering Manager (AI)

Location: Hybrid, with 2–3 days per week in the New York City office depending on business needs; 60 days of work from anywhere annually.

Compensation: $200 million Series E funding round; individual salary not specified.

Company

Synthesia is an AI video platform for businesses that develops visual communication and enterprise skill-development products.

What you will do

• Lead and grow a regional presales function and hire, onboard, and develop 5–10 Solutions Engineers.
• Own discovery, demos, workshops, Proofs of Concept, technical evaluations, champion building, and handover to Customer Success.
• Design and evolve demo methodology across Studio, Roleplay Sessions, and Interactive Avatars.
• Build the presales toolkit, including demo environments, reusable assets, evaluation guides, and objection-handling materials.
• Own presales forecasting, pipeline hygiene, performance reporting, win rates, and Proofs of Concept throughput.
• Partner with Sales, Product, Customer Success, Product Marketing, Enablement, and presales leadership on strategy, deal execution, and product feedback.

Requirements

• Experience recruiting, managing, and developing Solutions Engineering or presales teams.
• Experience owning the full employee lifecycle, including hiring, onboarding, development, and promotions.
• Track record of improving team performance through coaching, hands-on deal support, and consistent presales execution.
• Experience with forecasting, pipeline hygiene, performance reporting, and presales operations.
• Fluency in MEDDPICC and Command of the Message, with the ability to coach others in practical application.
• Clear, inclusive communication skills, from technical detail to executive-level business narratives.

Culture & Benefits

• Founding leadership opportunity to establish the presales discipline and playbook for the region.
• Collaborative, inclusive environment where Solutions Engineers support one another across deals.
• Cross-functional collaboration with Sales, Product, Customer Success, Product Marketing, and Enablement.
• Hybrid work with 2–3 office days per week and 60 days of work from anywhere annually.