Information Reporting Specialist

Location: In office in Jacksonville, Florida, US, or Newark, Delaware

Salary: $28.58–$45.66 per hour

Company

hirify.global is a financial services institution and a subsidiary of Royal Bank of Canada, serving clients, businesses, and communities.

What you will do

• Support W8 processing, IRS Form W8 validation, annual certification, account remediation, and nonresident alien withholding operations.
• Prepare and maintain reporting related to tax withholding, deposits, Form 1042S, Forms 1098/1099, B-notices, and unclaimed property.
• Extract data and create ad hoc and administrative reports using BRIO, City Data II, Microsoft Excel, InfoShare, and internal bank systems.
• Monitor data accuracy, statistical information, error trends, reconciliations, and operational issues for business partners and management.
• Analyze problems and recommend process improvements, automation strategies, controls, and compliance enhancements.
• Write procedures and collaborate with colleagues, vendors, clients, and business partners to resolve complex issues and meet deadlines.

Requirements

• At least 3 years of experience in operations analysis, tax analysis, or a related role.
• At least 2 years of Microsoft Excel experience, including VLOOKUP, IFERROR, pivot tables, and macros.
• At least 1 year of experience analyzing and reporting data.
• Ability to interpret complex regulations and convert them into clear procedures.
• Strong analytical, diagnostic, communication, problem-solving, and customer service skills.
• Ability to work accurately and independently in a fast-paced, multitasking, deadline-oriented environment.

Nice to have

• Bachelor’s degree.

Culture & Benefits

• Medical, dental, and vision coverage available from the first month after starting.
• 401(k) company matching contribution.
• Tuition reimbursement and internal training and upskilling resources.
• Vacation, sick, and volunteer time benefits.
• Specialized health, family planning, and colleague networking programs.