Benefits Administrator (Employee Benefits)

Location: Remote, Eastern Time Zone

Salary: $55,000–$60,000 annually, plus a target incentive of 5%.

Company

hirify.global is a large insurance brokerage and consulting firm providing risk management and employee benefits solutions through a nationwide network of offices.

What you will do

• Manage benefits administration systems and workflows for multiple client accounts.
• Process eligibility, enrollment, evidence of insurability, billing, COBRA, and other benefit changes accurately and on time.
• Serve as the primary system contact for clients, internal account teams, carriers, and vendors.
• Manage carrier websites, data integration files, and manual data entry when automation is unavailable.
• Participate in client meetings and support employee communications about enrollment procedures and benefit changes.
• Resolve employee and client issues, conduct peer reviews, and maintain consistent service procedures.

Requirements

• 2–3 years of customer service experience related to employee benefits.
• Advanced understanding of employee benefits administration systems; Employee Navigator or a comparable platform is preferred.
• High school diploma required; college degree preferred.
• Comfort with internet-based programs and Microsoft Office products.
• Strong communication, organizational, prioritization, and problem-solving skills.
• Ability to manage complex tasks in a fast-paced team environment with minimal instruction.

Culture & Benefits

• Competitive pay, incentive eligibility, and employee benefits.
• Medical, dental, vision, wellness, life insurance, disability, 401(k), flexible spending, and health savings accounts.
• Paid time off, paid family leave, and paid holidays.
• Professional development, recognition programs, wellness initiatives, and employee support programs.
• Commitment to diversity, inclusion, community engagement, and environmental sustainability.