COBRA Analyst

Location: Work from home (HB)

Compensation: $14.97–$28.12

Company

Healthcare organization focused on making healthcare simpler, better, and more affordable.

What you will do

• Oversee the COBRA client and member experience, including benefit elections and payments.
• Manage reporting and administration for COBRA, FMLA, retirees, and company leave participants.
• Handle inbound and outbound calls with clients, members, and third-party affiliates.
• Respond to communications by email and fax.
• Support premium administration, eligibility, claims, billing, commissions, and reporting processes.

Requirements

• High school diploma or GED equivalent.
• At least one year of COBRA, FMLA, leave-of-absence, and retiree administration or coordination experience.
• Knowledge of federal, state, and company leave programs.
• Professional customer service experience and strong problem-solving, organizational, and interpersonal skills.
• Proficiency with Microsoft Excel, Word, and Outlook.

Nice to have

• Bachelor’s degree.
• Experience with PowerStepp or JD Edwards.
• In-depth knowledge of COBRA, HIPAA portability, and eligibility laws.
• Knowledge of Social Security and Medicare law.

Culture & Benefits

• Work-from-home position.
• Development opportunities, meaningful work, collaboration, and continuous improvement.
• Benefits may include health and wellness coverage, 401(k), pension, paid time off, paid parental leave, disability and life insurance, paid holidays, tuition reimbursement, and other incentives.
• Annual incentive bonus plan subject to applicable plan terms and conditions.
• Equal opportunity employment environment.