5 дней назад
Assistant Community Manager (Student Housing)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Assistant Community Manager (Student Housing): Managing day-to-day operations, resident accounts, facilities, leasing, and financial performance for a student housing community with an accent on staff leadership, property administration, customer experience, and account management. Focus on coordinating turnover and move-in processes, maintaining delinquency below 2%, executing sales and marketing initiatives, and responding to resident concerns and operational emergencies.
Location: Northpoint Crossing, College Station, Texas, United States. The role is performed at the assigned property and may require periodic travel, daytime business hours, additional non-traditional hours during peak periods and emergencies.
Company
owns, operates, and advises on student housing communities across North America.
What you will do
- Support the General Manager in maintaining the operational and financial performance of the property and act as General Manager during absences.
- Lead, coach, hire, train, and schedule onsite staff while ensuring compliance with Fair Housing, safety, and company policies.
- Manage resident accounts, utility billing, accounts receivable, audits, notices, evictions, move-ins, room assignments, transfers, move-outs, and turnover processes.
- Maintain property appearance, facilities, amenities, inspections, preventive maintenance, work orders, and compliance with applicable codes and company standards.
- Prepare month-end reports, reconcile accounts, manage fees and collections, assess move-out damages, and maintain delinquency below 2% by month end.
- Lead sales and customer experience activities, market surveys, promotional initiatives, KPI reporting, local marketing, revenue goals, and escalated resident concerns.
Requirements
- At least 1 year of experience working in living communities or property management.
- Proficiency in property management systems; Entrata experience is preferred.
- Exceptional written and verbal communication skills, meticulous attention to detail, and a customer-centric mindset.
- Must be eligible to work in the United States; visa sponsorship is not available.
- Availability to work onsite at the assigned property, including additional non-traditional hours during peak periods and emergencies.
Culture & Benefits
- Fast-paced, agile, collegiate work environment focused on student living and community building.
- Paid time off and paid maternity leave.
- Health, dental, and vision insurance.
- 401(k) matching and a discretionary annual bonus.
- Exempt FLSA status.
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