5 дней назад
Personal Banker
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Personal Banker (Retail Banking): Acquiring and deepening branch customer relationships through proactive sales, service activities, and tailored banking solutions with an accent on customer experience, product knowledge, and risk management. Focus on identifying financial needs, growing customer loyalty and share of wallet, resolving customer problems, and supporting accurate branch operations.
Location: Tempe, Arizona, United States; in-office role
Company
is a banking organization focused on delivering customer financial solutions through its retail branch network.
What you will do
- Acquire and deepen the branch customer base through proactive sales and service activities.
- Identify customer needs and position appropriate banking products and solutions.
- Conduct outbound calls, service-to-sales interactions, appointment setting, and lobby engagement.
- Build customer loyalty and increase share of wallet through personalized experiences.
- Resolve customer problems using product and procedural knowledge while managing risk.
- Support daily branch operations with accuracy and efficiency.
Requirements
- Typically 3+ years of related experience or relevant product knowledge.
- An associate degree or equivalent experience; no degree may be acceptable with a comparable combination of education, certifications, and experience.
- Knowledge of banking products, retail lending, prospecting, selling, and customer needs.
- Strong customer service, communication, problem-solving, and prioritization skills.
- Must work in the Tempe, Arizona branch environment.
- does not provide employment visa sponsorship or participate in STEM OPT for this position.
Culture & Benefits
- Inclusive workplace focused on customer service, collaboration, and risk management.
- Medical, prescription, dental, and vision coverage options for eligible full-time employees.
- 401(k) matching, pension, stock purchase plans, and dependent care support.
- Paid parental leave, up to 11 holidays, occasional absence days, and 15–25 vacation days depending on eligibility and career level.
- Educational assistance, wellness programs, and family-care support options.
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