Eligibility Specialist

Location: Houston, TX, USA; requires up to 50% travel within Dallas County. Monday–Friday, 8:00 a.m.–5:00 p.m.

Company

hirify.global provides workforce development services through career centers, community sites, and partner organizations, helping job seekers and career changers access sustainable career opportunities.

What you will do

• Enroll customers in federally funded career and workforce services.
• Interview applicants to assess education, experience, skills, training needs, and eligibility.
• Verify documentation, determine eligibility, and maintain accurate customer files.
• Enter services and eligibility decisions in Work in Texas, Wagner-Peyser, and WIT systems.
• Coordinate outreach with adult education providers, schools, community organizations, and employers.
• Provide alternative community and center resources to individuals who are not eligible.

Requirements

• Associate’s degree or comparable related case management and job-matching experience.
• Knowledge of workforce programs including SNAP, TANF, WIOA, NCP, RESEA, TAA, and SEAL.
• Strong verbal and written communication, customer service, organization, and attention to detail.
• Computer skills with word-processing and spreadsheet software.
• Ability to work independently and maintain professional relationships with customers, colleagues, partners, and management.
• Current driver’s license, auto insurance, and reliable transportation required.

Nice to have

• Bilingual English and Spanish skills.
• Public speaking experience and familiarity with local communities, needs, and resources.

Culture & Benefits

• Full-time employment with a Monday–Friday schedule.
• Learning and networking opportunities.
• Work focused on supporting job seekers and making a community impact.
• Inclusive workplace committed to equal opportunity and respectful treatment.