Key Account Representative, E-commerce

Location: Slough, United Kingdom

Salary: GBP 47,040–55,860 gross annual salary, plus a target 7.5% incentive bonus

Company

hirify.global is a global toy and family entertainment company creating products, content, consumer products, and digital and live experiences through a portfolio of franchise brands.

What you will do

• Identify, set up, and launch new ecommerce customer opportunities and business models.
• Support onboarding for new customers by completing commercial and operational requirements.
• Assist with day-to-day management of ecommerce accounts across Europe and contribute to customer growth plans.
• Monitor account performance, identify growth opportunities, and support forecasting, promotional planning, pricing updates, and reporting.
• Collaborate with Sales, Marketing, Supply Chain, Finance, Customer Service, and Account Managers on commercial and cross-category initiatives.

Requirements

• At least 3 years of experience in key account management, preferably in ecommerce or a similar commercial environment.
• Strong commercial, analytical, communication, relationship-building, planning, and prioritisation skills.
• Ability to work in ambiguous situations, adapt to changing priorities, and deliver growth-focused outcomes.
• Excellent Microsoft Office skills, particularly Excel and PowerPoint.
• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field.
• Fluent written and spoken English required.

Nice to have

• Proficiency in an additional European language.

Culture & Benefits

• Flexible work model combining purposeful in-person collaboration with flexibility.
• 25 vacation days, with the option to buy up to 5 additional days, plus 2 volunteer days and a birthday day off.
• Contributory pension, private health, dental, life, and disability insurance.
• Employee assistance, wellbeing, family benefits, and paid parental leave programs.
• Cycle-to-work scheme, employee discounts, and participation in the hirify.global Incentive Plan.