Member Team Lead

Location: Onsite at 20424 Katy Fwy, Katy, Texas 77449-7636, United States

Salary: $21.00–$29.00 per hour, plus possible premiums of $0.35–$3.00 per hour.

Company

hirify.global operates within Walmart and Sam's Club retail and membership environments.

What you will do

• Supervise associates by assigning duties, communicating goals, providing coaching, and supporting recruiting, scheduling, evaluation, and development.
• Support membership sales by explaining membership types, programs, and benefits, processing memberships and upgrades, encouraging renewals, and participating in marketing events.
• Provide member service, assist with purchasing decisions, support self-service technology and transactions, and ensure club pickup orders are filled.
• Oversee merchandise availability, claims, returns, zoning, shrink and damage identification, carts and flatbeds, and parking lot cleanliness.
• Complete accounting records, deposits, cash fund transfers, financial reports, and investigations of register or accounting discrepancies.
• Implement business processes, collaborate with managers and coworkers, support compliance, and lead teams through changing priorities.

Requirements

• Must be at least 18 years old.
• At least 6 months of retail experience, including operating front-end equipment such as a cash register.
• At least 6 months of customer service experience.
• Ability to work onsite at the Katy, Texas Sam's Club location.
• Ability to maintain accurate financial and personal information and follow company policies, ethics, and compliance standards.
• Preferred: front-end team leadership and experience hiring, evaluating, mentoring, developing, and managing others.

Culture & Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short- and long-term disability, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, including high school completion, bachelor's degrees, English language learning, and certificates.
• Performance-based bonus opportunities and additional pay premiums may apply.