5 дней назад
HR Operations Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
HR Operations Manager (HR Service Delivery): Leading a global HR Operations team and improving employee lifecycle services across a complex, multi-jurisdictional organisation with an accent on process improvement, HR systems, data and service quality. Focus on resolving complex operational matters, using reporting and stakeholder feedback to drive scalable improvements, and contributing to global HR projects.
Location: Belfast, UK. Region: UK, Channel Islands and Ireland. Jurisdiction: Belfast
Company
provides fund services, corporate, capital markets, private client, regulatory and compliance solutions to asset managers, financial institutions, corporates, high-net-worth individuals and family offices.
What you will do
- Lead a high-performing HR Operations team and deliver efficient, employee-focused support across the employee lifecycle.
- Drive continuous improvement by simplifying processes, improving consistency and enhancing service delivery.
- Act as an escalation point for complex operational matters and resolve issues using a solution-focused approach.
- Partner with HR and business stakeholders to deliver joined-up people processes and positive employee outcomes.
- Develop HR systems, data and reporting capabilities to keep services efficient, scalable and fit for the future.
- Use service metrics, operational insights and stakeholder feedback to identify trends and contribute to HR and business-wide projects.
Requirements
- At least 5 years of experience in HR Operations or HR Service Delivery, ideally in a complex, multi-jurisdictional environment.
- Experience leading, managing or developing HR Operations or shared service teams.
- Strong understanding of HR systems and employee lifecycle processes.
- Advanced Excel skills and the ability to analyse data and support data-driven decisions.
- Experience identifying inefficiencies, simplifying workflows and embedding sustainable process improvements.
- Degree-level education or equivalent professional experience; CIPD membership or progress towards qualification is desirable.
Culture & Benefits
- Work within a growing international organisation operating across more than 20 countries.
- Collaborative, agile and client-focused working environment.
- Emphasis on ethical conduct, integrity, trust and responsible decision-making.
- Equal-opportunity employer with support available to make the recruitment process more accessible.
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