Customer Engineer (Semiconductor)

Location: Singapore, Singapore; onsite customer and clean-room work required

Company

hirify.global develops and services materials science and engineering equipment used in semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer equipment with Senior Field Service Engineers.
• Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Communicate directly with customers, handle issues and escalations, and support smooth equipment operation.
• Work onsite in clean-room environments while following safety, environmental, and personal protective equipment requirements.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer or field service support experience, or experience in a related technical field; 2–4 years is preferred.
• Ability to read electrical and mechanical schematics and diagnose basic technical problems.
• Basic mechanical aptitude in areas such as pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet all onsite safety and environmental requirements.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Health and wellbeing programs and employee support.
• Training provided for equipment maintenance activities.
• Travel required for approximately 10% of the time.
• Regular employment; relocation is not available.