Assistant General Manager (Student Housing)

Location: Alight Norman, Norman, Oklahoma, United States; work is required at the assigned property. Daytime business hours may include additional non-traditional hours during peak periods and emergencies, with periodic travel possible.

Company

hirify.global owns, operates, and advises on student housing communities across North America.

What you will do

• Support the General Manager with daily operations, business functions, community policies, procedures, and emergencies.
• Assist with recruiting, hiring, training, coaching, development, scheduling, and leadership of onsite staff.
• Manage resident accounts, utility billing, accounts receivable, audits, notices, evictions, collections, and damage charges.
• Maintain safe, sanitary, and compliant facilities through property walks, inspections, preventative maintenance, work orders, and vendor coordination.
• Plan and execute the annual turnover process, including move-out inspections, damage assessments, unit preparation, furniture and appliance moves, cleaning, and deadline tracking.
• Support customer experience and sales initiatives, respond to escalated resident concerns and online reviews, and use KPIs to improve leasing and revenue performance.

Requirements

• At least 1 year of experience working in living communities or property management.
• Exceptional written and verbal communication skills.
• Strong attention to detail, confidentiality, adaptability, and a customer-centric mindset.
• Proficiency with property management systems; Entrata is preferred.
• Must be eligible to work in the United States; visa sponsorship is not available.
• Ability to work onsite at the assigned property and handle additional hours during peak periods and emergencies.

Culture & Benefits

• Paid time off and a floating holiday.
• Health, dental, and vision insurance.
• 401(k) matching and paid parental leave.
• Discretionary annual bonus.
• Learning reimbursement opportunities.
• Fast-paced, agile, collegiate work environment focused on improving student living communities.