Design Ops Associate

Location: Dallas Frisco AI HUB (FRI), United States

Salary: $63,360–$114,120 per year for the standard U.S. range. Location-specific ranges apply in California, Colorado, Massachusetts, New York City, Washington, and Washington, DC.

Company

hirify.global designs, builds, manages, and modernizes mission-critical technology systems for customers worldwide.

What you will do

• Establish and maintain processes for planning, delivering, and assuring quality across design projects.
• Coordinate designers with product, engineering, delivery, and other cross-functional partners.
• Support project planning, resourcing, briefing, prioritization, and communication.
• Track timelines, dependencies, risks, progress, and outcomes at portfolio or program level.
• Identify operational issues affecting design efficiency, consistency, and quality.
• Improve DesignOps practices based on observed challenges and results.

Requirements

• Experience in DesignOps, design operations, or a closely related operational role within a design organization.
• Understanding of end-to-end design workflows and their integration with product and delivery teams.
• Experience coordinating multiple design projects or initiatives simultaneously.
• Ability to define, document, and improve processes for consistent design delivery.
• Experience aligning designers and non-design partners on scope, timing, and expectations.
• Experience using planning, tracking, or collaboration tools to manage design activities.

Nice to have

• Experience supporting design teams in a large or complex organization.
• Familiarity with experience design, service design, or digital product design environments.
• Experience with change management or operational improvement initiatives.
• Exposure to design quality frameworks or governance models.

Culture & Benefits

• Full-time employment with medical and dental coverage, disability benefits, retirement benefits, paid leave, and paid time off.
• Eligibility for a discretionary annual performance bonus, or a sales commission plan where applicable.
• Access to learning programs and certifications from providers including Microsoft, Google, Amazon, and Skillsoft.
• Inclusive workplace supported by employee Inclusion Networks.
• Opportunities to participate in volunteering, fundraising, and charitable giving.

Hiring process

• Applications are accepted on a rolling basis.
• Client, customer, or partner-site assignments may require proof of vaccination according to the applicable policy; eligible medical or religious accommodations may be requested.