Business Operations Associate (AI)

Location: New York City, NY; Remote; San Francisco, CA. Remote-first with meaningful office presence in San Francisco and New York; the role may involve onsite or hybrid work.

Company

hirify.global provides an AI workflow automation platform that helps healthcare organizations reduce manual work, improve compliance, and operate more efficiently.

What you will do

• Manage employee-facing IT operations, including devices, software, access, vendors, and day-to-day support.
• Maintain and improve workplace tools, permissions, documentation, and operating processes.
• Identify fragmented or manual processes and improve them through technology, automation, and AI.
• Lead cross-functional projects from problem definition and stakeholder alignment through implementation.
• Improve Notion organization, governance, templates, and content discoverability.

Requirements

• 3–5 years of experience in business operations, strategy and operations, consulting, startup operations, or a similar cross-functional role.
• Strong systems thinking, creative problem-solving, project management, analytical, and written communication skills.
• Ability to structure ambiguous problems and independently drive work to completion.
• Technical fluency and comfort learning and managing workplace tools and systems.
• High ownership, attention to detail, and willingness to combine strategic thinking with hands-on execution.
• Collaborative, low-ego approach and ability to work effectively across teams.

Nice to have

• Experience in a high-growth technology company.
• Healthcare or regulated-industry experience.

Culture & Benefits

• Mission-driven team focused on improving healthcare operations.
• Flexible hybrid work environment with a remote-first approach and offices in San Francisco and New York.
• Medical, dental, and vision insurance with family participation.
• 401(k) with a company match; equity for full-time employees.
• Unlimited PTO, paid parental leave, wellness stipend, commuter benefits, and daily lunch stipend.