Sr. Billing & Collection Specialist

Location: DJO Billerica, United States; onsite office environment with up to 10% work-related travel and occasional overnight stays.

Company

hirify.global is a medical technology company developing clinically differentiated products, services, and integrated technologies for orthopedics and active lifestyles.

What you will do

• Prepare, edit, and submit account billing in line with customer contracts, payer rules, and regulations.
• Review outstanding claims, aged accounts receivable, denials, and self-pay accounts to drive successful collections.
• Follow up with insurers and patients while providing accurate, timely, and customer-focused service.
• Post insurance denials and generate accurate secondary bills and patient invoices.
• Identify denial trends, workflow gaps, coding errors, and root causes requiring corrective action.
• Collaborate with offshore Cognizant partners and cross-functional departments on audits, claims processing, and revenue cycle improvements.

Requirements

• High school diploma or GED required; an associate degree is preferred.
• At least 5 years of experience in medical billing and collections.
• Experience leading teams and working in a healthcare environment.
• Knowledge of billing and collections regulations, insurance contract practices, third-party billing, and private-client billing.
• Proficiency in Microsoft Office applications and demonstrated customer service expertise.
• Must already have full-time work authorization in the United States and be able to maintain it without employer sponsorship.

Nice to have

• Experience with Dataworks, Computers Unlimited TIMS, or similar third-party billing software.
• Associate degree.

Culture & Benefits

• Collaboration-focused environment supporting medical technology innovation and continuous improvement.
• Medical, dental, and vision insurance.
• Spending and savings accounts, income protection plans, and discounted insurance rates.
• 401(k) plan, vacation, sick leave, and holidays.
• Legal services and reasonable workplace accommodations.