Remote Office Supervisor

Location: Virtual; working hours are 10a–7p CST, with required overtime as needed. Occasional travel and alarm-call response may be required.

Salary: $21.88–$27.33 per hour

Company

hirify.global operates a global online vehicle auction platform connecting vehicle sellers with buyers across more than 190 countries.

What you will do

• Lead and support a team of remote office staff handling Bluecar Fleet MD/HD call-for-release processes.
• Hire, train, develop, coach, and motivate employees while promoting transparent communication.
• Audit calls and system files to maintain customer service, productivity, quality, and first-call-resolution standards.
• Manage scheduling, attendance, performance reviews, daily operational needs, and employee issues.
• Lead virtual team meetings and coordinate with peer managers to achieve business goals.
• Respond to customer service issues and perform the duties of supervised positions when needed.

Requirements

• High school diploma or GED; some college preferred.
• Three years of office management or equivalent experience.
• Computer proficiency with Microsoft Office Suite, typing speed of at least 45 words per minute, and basic 10-key proficiency.
• Strong verbal and written communication, customer service, multitasking, conflict management, and employee development skills.
• Basic accounting and inventory management skills, including expense management.
• Valid driver's license and ability to travel and respond to alarm calls as needed.
• Ability to work 10a–7p CST with overtime as required.

Nice to have

• Bilingual communication skills.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Employee Stock Purchase Plan and Employee Assistance Program.
• 10 vacation days per year and seven paid company holidays.
• Life and AD&D insurance.
• Workplace focused on diversity, inclusion, collaboration, and employee development.