Senior Billing Assistant

Location: Bolton, United Kingdom; hybrid working with a minimum of 2 days office-based

Company

hirify.global provides legal, claims, insurance, and technology-enabled solutions for insurers, businesses, and other participants in the insurance sector.

What you will do

• Monitor and control billing queries and final bill inboxes for the Bolton billing team.
• Process bill amendment requests, final bills within 24 hours, and other billing requests in a timely manner.
• Monitor bills at CH status and communicate issues to relevant requesters.
• Help implement controls that improve billing accuracy and process quality.
• Provide cover for team members and the Billing Team Leader when required.
• Support office-based billing operations and contribute to Finance Department objectives.

Requirements

• Good knowledge of Bolton billing processes and relevant bill amendment requests.
• Experience working in a high-volume environment.
• Experience training new team members on relevant processes.
• Strong IT skills, including spreadsheets and Microsoft Office applications.
• Excellent attention to detail when transferring and entering data.
• Ability to work in the Bolton office for at least 2 days per week, communicate effectively with internal and external contacts, and work flexibly within the Finance Department.

Culture & Benefits

• Hybrid and agile working aligned with business and team needs.
• hirify.global Incentive Plan and 25 days of annual leave, increasing with service.
• Option to buy and sell up to 3 holiday days.
• Healthcare cash plan, online GP access, mental health support, and wellbeing services.
• Pension contribution of 5% employee and 3% employer.
• Employee resource groups, volunteering opportunities, Cycle to Work Scheme, Tech Scheme, and other discounts.

Hiring process

• Application and CV review.
• Initial phone call and interview.
• Offer and hiring decision.