10 дней назад
Automotive IT Support Specialist (Dealership Operations)
50 000 - 60 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Automotive IT Support Specialist (Dealership Operations) (Windows/Microsoft 365): Providing hands-on technology support for dealership employees, devices, user access, phone systems, and local IT operations with an accent on endpoint troubleshooting, equipment deployment, and multi-site support. Focus on resolving recurring technical issues, maintaining accurate asset and ticket records, following security procedures, and escalating complex infrastructure incidents.
Location: 936 Jason Blvd, Myrtle Beach, SC; full-time, on-site, with local travel between assigned dealership locations
Salary: $50,000–$60,000 annually, based on experience
Company
operates automotive dealership locations and provides local technology support for dealership operations.
What you will do
- Provide in-person and remote IT support across assigned dealership locations.
- Diagnose and resolve Windows PC, laptop, printer, peripheral, Wi-Fi, software, and connectivity issues.
- Prepare, deploy, replace, and maintain computers, monitors, phones, mobile devices, and other equipment.
- Support onboarding and offboarding, including device preparation, account-access tasks, and equipment recovery.
- Assist with Microsoft 365, Outlook, Teams, passwords, MFA, desk phones, and phone-system requests.
- Document tickets, assets, inventory, and technical procedures; follow security standards and escalate complex incidents.
Requirements
- At least two years of hands-on IT support, desktop support, help desk, or similar technical experience.
- Strong working knowledge of Windows PCs, Microsoft 365, Outlook, printers, hardware troubleshooting, and user support.
- Experience with device setup, software deployment, account support, and basic networking concepts.
- Clear communication skills and the ability to support non-technical users in a fast-paced environment.
- Valid driver’s license and ability to travel locally between assigned dealership locations.
Nice to have
- Experience supporting automotive dealerships, multi-site organizations, or high-volume operational environments.
- Familiarity with Microsoft Intune, Entra ID, Active Directory, endpoint-management tools, or ticketing systems.
- Experience supporting VoIP phone systems.
- CompTIA A+, Network+, Microsoft, or comparable technical certification.
Culture & Benefits
- On-site role with hands-on interaction across local dealership locations.
- Training, project exposure, and advancement opportunities within the IT team.
- Opportunity to build deeper systems-administration skills through local projects, site moves, device refreshes, and technology rollouts.
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