Senior Client Manager

Location: London, hybrid with teams in the office around four days a week

Company

hirify.global is a WPP brand consultancy that combines strategy, design, experience, governance, and measurement capabilities to build brands and connect brand work to business outcomes.

What you will do

• Manage a portfolio of client accounts and develop a deep understanding of their business challenges and opportunities.
• Build trusted client relationships, communicate hirify.global’s capabilities, and identify opportunities for account growth and new business.
• Develop project proposals, scopes of work, presentations, reports, and recommendations aligned with client needs.
• Coordinate teams across hirify.global to deliver high-quality work on time, on budget, and within scope.
• Lead client status calls and resolve issues related to scope, pricing, payments, and project delivery.
• Partner with resource management, client leadership, and Finance on resourcing, budgets, forecasts, invoicing, revenue, and reporting.

Requirements

• Experience in a similar role within a brand consultancy, advertising agency, business consultancy, or related environment.
• Experience managing stakeholders at different levels, including brand managers.
• Excellent project management, relationship-building, communication, and presentation skills.
• Strategic thinking and confidence contributing to strategic creative work based on client briefs.
• Financial awareness and the ability to understand and communicate business and team financial goals.
• Ability to motivate and support junior team members while managing ambiguity and changing priorities.

Culture & Benefits

• Hybrid working model with teams in the office around four days per week.
• Flexibility and accommodations can be discussed during the interview process.
• Collaborative environment focused on creativity, connection, and cross-functional work.
• Equal opportunity workplace committed to respect, inclusion, and career progression.