12 дней назад
Lead Commercial Strategy Manager (Telecom)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Lead Commercial Strategy Manager (Telecom): Defining VodafoneThree's cross-brand migration strategy across PAYG, Three, CVB, Contract and Vodafone propositions with an accent on customer segmentation, pricing, retention and commercial performance. Focus on optimizing customer journeys, delivering P&L and revenue targets, leading performance reviews, and influencing long-term growth strategy.
Location: London, United Kingdom, with hybrid office attendance 2–3 days per week and at least 8 days per month
Company
is building Three's UK network and consumer connectivity business, developing products, services and data-driven propositions.
What you will do
- Define and lead the cross-brand migration strategy across PAYG, Three, CVB, Contract and propositions.
- Own customer targeting, segmentation, pricing and proposition strategy across customer journeys.
- Monitor P&L, revenue and trading performance, identifying and implementing optimization opportunities.
- Lead trading and performance reviews with analysis, forecasts and recommendations for senior stakeholders.
- Partner with Commercial, CRM, Digital, Analytics, Proposition and Finance teams to improve retention, conversion and customer value.
- Lead and develop a small team while balancing short-term performance with long-term customer base growth.
Requirements
- Significant experience in commercial strategy, trading, pricing, propositions, retention or customer lifecycle management.
- Expertise in customer retention, lifecycle management or base management, including customer insight, segmentation and CRM strategies.
- Strategic thinking and the ability to translate future opportunities into actionable growth strategies.
- Strong analytical and data-driven decision-making skills, including interpretation of complex performance trends.
- Experience influencing senior leadership and managing stakeholders across Commercial, Finance, CRM, Digital, Proposition and Analytics.
- Proven experience owning commercial performance and delivering against P&L targets.
Culture & Benefits
- Hybrid working with flexibility to agree specific office expectations with the line manager.
- Excellent basic salary, bonus and benefits.
- Up to 28 days of annual leave plus bank holidays and paid time for charity work.
- Benefits including discounts, vouchers, pension plan, learning tools and parental leave policies.
- Employment is subject to criminal and financial background checks due to Financial Conduct Authority regulation.
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