2 дня назад
Service Engineer (Remote Expert Center (REC) Engineer – PCS7)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Service Engineer (Remote Expert Center (REC) Engineer – PCS7) (PCS 7/industrial automation): Providing remote and on-site technical support for Siemens PCS 7 control systems across the Pacific region with an accent on system diagnostics, lifecycle management, and cybersecurity. Focus on troubleshooting complex software, hardware, and network issues, analyzing alarms and performance data, and supporting upgrades, migrations, patching, and root cause analysis.
Location: Sydney, New South Wales, Australia; hybrid working arrangement with remote and on-site customer support
Company
develops energy technology and provides service, modernization, and digitalization solutions for power generation and the energy transition.
What you will do
- Serve as a key contact for the PCS 7 Hotline service and provide expert guidance to customers.
- Deliver remote and on-site technical support for Siemens PCS 7 distributed control systems.
- Diagnose software, hardware, networking, alarm, and system performance issues.
- Support upgrades, migrations, patch management, backups, health checks, and root cause analysis.
- Recommend preventive actions that improve system reliability and cybersecurity.
- Document technical solutions, maintain knowledge articles, and contribute to service reviews and continuous improvement.
Requirements
- Bachelor’s degree in electrical, electronics, computer, automation, instrumentation engineering, or an equivalent field.
- 8–12 years of experience with Siemens PCS 7 engineering, support, commissioning, troubleshooting, or lifecycle management.
- Expert knowledge of PCS 7 Engineering Station and Operator Station, including system administration.
- Hands-on experience with SIMATIC S7 PLC platforms and Industrial Ethernet or industrial communication architectures.
- Ability to independently resolve complex issues in critical plant environments and support customers in a 24/7 service environment when required.
- Strong customer communication, analytical, problem-solving, collaboration, and documentation skills.
Nice to have
- PCS 7 or equivalent Siemens automation certification.
- CCNA or an equivalent industrial networking certification.
- Knowledge of Siemens Omnivise T3000.
- ISA/IEC 62443 certification.
Culture & Benefits
- Work in the Gas Services division on low-emission power generation, service, modernization, and decarbonization.
- Flexible and hybrid working arrangement.
- Personal development opportunities across multiple areas of the energy industry and energy transition.
- Work in a diverse, international organization with support for continuous development.
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