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3 дня назад

Client Services Project Manager (eDiscovery)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
India
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Client Services Project Manager (eDiscovery): Managing multiple client relationships and eDiscovery projects in a fast-paced legal services environment with an accent on service delivery, project coordination, and client communication. Focus on controlling projects from planning through final production, coordinating data processing and legal document review requirements, and resolving client issues during US business hours.

Location: Pune, India; willingness to work US business hours and weekends as required

Company

hirify.global provides technology-enabled legal services and supports complex global legal outcomes through eDiscovery and client service delivery.

What you will do

  • Serve as the primary liaison for key client representatives and own the service delivery relationship.
  • Coordinate client deliverables, project forecasts, work schedules, and multiple simultaneous projects.
  • Verify that client and project requirements are met with high quality and accuracy.
  • Maintain current project status records and provide proactive communication on progress and issues.
  • Resolve client issues or escalate them promptly to senior project management or the Client Services Director.
  • Lead internal and client-facing collaboration to deliver project objectives professionally.

Requirements

  • Bachelor’s degree in Technology, Law, or an equivalent discipline.
  • 8+ years of experience in eDiscovery client services or eDiscovery consulting.
  • Availability for US business hours and weekend work when required.
  • Experience managing multiple simultaneous projects and controlling projects from initial planning through final production.
  • Strong oral and written communication, leadership presence, and client relationship management skills.
  • Understanding of database design and management, data processing activities, legal document review requirements, project planning, and financial and billing information.

Nice to have

  • Experience leading client-facing eDiscovery service delivery in a fast-paced environment.

Culture & Benefits

  • Values-driven environment centered on integrity, service, collaboration, and operational success.
  • Enterprise-wide learning and internal mobility opportunities.
  • Flexible approach that supports life beyond work.
  • Modern platforms and AI-enabled tools.
  • Benefits package details are provided during the initial screening call.

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