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3 дня назад

Service Manager (Automotive)

23 - 34$
Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Service Manager (Automotive): Managing customer relationships and an automotive service team while coordinating repairs, staffing, inventory, equipment, and sales with an accent on technician leadership, customer satisfaction, and efficient store operations. Focus on scheduling and coaching technicians, resolving customer complaints, maintaining service quality, and improving revenue through inspections and service recommendations.

Location: Parker, United States; on-site automotive service role

Salary: $22.66–$33.99 per hour; $1,000 paid at 30 days and $1,000 paid at 90 days

Company

hirify.global Retail Operations is part of hirify.global Americas and operates company-owned automotive service stores across North America.

What you will do

  • Manage customer relationships, handle inquiries and concerns, resolve issues, and provide follow-up.
  • Assign and schedule work for automotive service staff according to skill level.
  • Hire, coach, train, supervise, and retain technicians and service staff.
  • Coordinate communication between technicians and customers and support vehicle inspections and service sales.
  • Manage paperwork, customer transactions, inventory, equipment maintenance, and compliance with company standards.
  • Provide front-of-shop insights to improve product and service sales and store efficiency.

Requirements

  • High school diploma or equivalent.
  • Four years of automotive service technical experience.
  • One year of service manager or service writer experience.
  • Ability to solve customer complaints, manage inventory and schedules, maintain equipment, and lead and coach others.
  • Valid automotive driver's license required at all times for customer vehicle test drives.
  • Employment requires completion of U.S. Form I-9 verification; temporary work authorization or a need for sponsorship may disqualify candidates.

Nice to have

  • Two-year degree or equivalent.

Culture & Benefits

  • Medical, dental, and vision coverage starting on the first day.
  • Paid vacation and holidays.
  • On-the-job training and company-funded ASE certifications.
  • Flexible work schedule and on-demand daily pay program.
  • 401(k) matching, professional development, mentorship, and community involvement opportunities.
  • Inclusive, collaborative work environment focused on teamwork, integrity, and work-life effectiveness.

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