Administrative Specialist - Counseling, Human Development & Family Science - UTK

Location: Knoxville, Tennessee, United States; onsite with an option for hybrid work

Salary: $39,000–$43,000 per year

Company

The University of Tennessee, Knoxville, is a large public research university offering more than 900 programs across 14 colleges and schools.

What you will do

• Coordinate master's and doctoral admissions, including applicant communications, faculty reviews, interviews, and admission decisions.
• Coordinate comprehensive and national examinations, including CPCE and early NCE administrations, and arrange exam locations and proctors.
• Support accreditation compliance through student assessment, program evaluation, reporting, recordkeeping, and monitoring of student progress.
• Coordinate student registration, class schedules, graduation materials, liability insurance records, and student files.
• Provide administrative and clerical support to eight faculty members across three graduate programs and one graduate certificate program.
• Manage departmental operations, events, correspondence, procurement, supplies, reports, and academic information systems.

Requirements

• High school education and at least four years of related experience.
• Strong communication, data extraction and analysis, organization, prioritization, and compliance skills.
• Proficiency with common office software, including Word, Excel, Outlook, and PowerPoint, and the ability to learn new systems.
• Experience working independently and maintaining effective relationships with faculty, students, coworkers, and the public.
• Must be legally authorized to work full-time in the United States without current or future employment-based visa sponsorship.

Nice to have

• Associate's degree.
• Certified Professional Secretary or Administrator qualification.
• Knowledge of Banner, Nolij, Argos, ADMIT, or University of Tennessee systems and processes.

Culture & Benefits

• Professional development, coaching, continuing education, and training opportunities.
• Focus on work-life balance, compensation, innovation, service, and employee engagement.
• Opportunity to support graduate education, research, and community-oriented university programs.

Hiring process

• Submit a resume and cover letter with the application.