Assistant Manager, Branch Office - Downey (Retail Banking)

Location: Downey, California, United States (on-site). The role may require working at or permanently transferring to neighboring branches within a reasonable commuting distance. Availability is required Monday through Saturday based on business needs.

Salary: $35.92–$44.86 per hour.

Company

hirify.global provides financial products and services through a member-focused credit union organization.

What you will do

• Assist the Branch Manager with efficient daily branch operations and act as Manager in the incumbent’s absence.
• Supervise, mentor, train, and develop branch employees while supporting staffing, recruiting, onboarding, and performance management.
• Oversee member service delivery across lending products, checking and savings accounts, certificates, IRAs, trusts, and estate accounts.
• Monitor cash, vault, ATM, self-audit, security, safety, and emergency-preparedness procedures.
• Analyze reports and trends, support budgeting and records retention, and optimize branch business performance.
• Represent the branch at financial presentations, local events, realtor shows, and other promotional activities.

Requirements

• Working knowledge of consumer lending, credit cards, mortgages, equity loans, savings, checking accounts, and applicable federal regulations.
• Working knowledge of cash and ATM operations and exposure to member or customer service operations.
• Experience or exposure to mentoring and leading employees, with the ability to manage multiple priorities independently and collaboratively.
• Strong organizational, planning, time-management, judgment, decision-making, diplomatic communication, and interpersonal skills.
• Effective verbal and written communication skills and proficiency with word-processing and spreadsheet software.
• Branch Operations Governance scorecard criteria or applicable external experience is required.

Nice to have

• Bachelor’s degree in Accounting, Business Administration, or an equivalent combination of training, education, and experience.
• Familiarity with financial institution and lending practices, regulations, and retail banking best practices.

Culture & Benefits

• Full-time employment with competitive pay and benefits.
• Work in an energized, engaged, and committed culture.
• Career development through technical, soft-skill, and leadership growth.
• Recognition as a veteran-, military-spouse-, and employee-focused employer.