eCommerce Manager (UK & ROW)

Location: London, United Kingdom; hybrid attendance with a minimum of three office days per week

Company

hirify.global is a global toy brand known for whimsical, soft and collectible products.

What you will do

• Own UK and ROW direct-to-consumer ecommerce performance, revenue targets and key metrics such as conversion rate and average order value.
• Lead and mentor the eCommerce Analyst and eCommerce Assistant Manager while supporting the Head of Ecommerce with strategic initiatives.
• Manage UK, EU and ROW website operations through a platform migration and coordinate technical resolution with Digital Product and IT teams.
• Oversee merchandising, product data, pricing, content, product launches and site search across regional ecommerce stores.
• Improve user experience and conversion through website feature launches, A/B testing, analytics and SEO initiatives.
• Coordinate with Digital Marketing, CRM, Inventory Planning, Operations, Creative and Customer Service teams to respond to trading and stock challenges.

Requirements

• Bachelor’s degree in Business, Marketing or a related field.
• At least 5 years of leadership experience with direct responsibility for an online store.
• Hands-on experience with Shopify Plus, BigCommerce, PIM systems, site search or merchandising tools and content management systems.
• Strong experience with Google Analytics, web performance reporting, data interpretation and ecommerce strategy.
• Knowledge of digital marketing channels, SEO best practices and ecommerce content optimization.
• Strong team leadership, project management, communication and cross-functional coordination skills.

Nice to have

• Experience in a fast-paced retail, consumer products or fashion ecommerce environment.
• Experience managing website replatforming or major ecommerce projects.
• Familiarity with Agile project methodologies.

Culture & Benefits

• Discretionary annual bonus based on company and individual performance.
• Vitality health cover including optical and dental benefits, plus life insurance at four times basic salary.
• 25 days of paid holiday and a salary sacrifice pension with 5% company and employee contributions.
• Health Assured wellbeing support programme.
• Subsidised buffet breakfast and lunch prepared by an on-site private chef on Mondays, Tuesdays and Thursdays.
• Regular social events organised by an active social committee.