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Business Analyst (Salesforce Marketing Cloud)

Формат работы
remote (только Europe)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Europe/Georgia
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Описание вакансии

TL;DR
Business Analyst (Salesforce Marketing Cloud): Gathering and analyzing business and technical requirements for CRM-related solutions with an accent on stakeholder communication, scope management, and requirements documentation. Focus on defining user stories and acceptance criteria, coordinating client and development expectations, and validating delivered solutions through acceptance testing.
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🚀 We’re hiring: Business Analyst | Salesforce Marketing Cloud | Remote | Full-time | EU & Georgia

We’re looking for someone with hands-on experience in Salesforce Marketing Cloud who can confidently operate at the intersection of business, technology, clients, and development teams.
💡 Your impact:
• Gather and analyze business & technical requirements
• Communicate with clients and internal stakeholders
• Define and manage project scope
• Create BRDs, SRS, user stories and acceptance criteria
• Participate in acceptance testing
• Analyze business processes and identify improvement opportunities
• Coordinate stakeholder expectations
• Make sure delivered solutions support real business goals
🎯 What we’re looking for:
4+ years of Business Analyst experience
• Hands-on experience with Salesforce Marketing Cloud
• Strong business & system analysis skills
• Understanding of software development processes
• Experience with CRM integrations, including Salesforce ↔ CRM, ERP and third-party systems
• Strong requirements documentation skills
• Excellent communication and negotiation skills
• Experience with acceptance testing
• English — B2+
Nice to have:
• Enterprise CRM ecosystem experience
• Understanding of marketing automation processes
• Experience working with international distributed teams

📩 Contact:

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