Business Analyst (Benefits Administration)

Location: Remote; travel up to 30% as needed

Company

hirify.global develops benefits administration software and delivers implementation and professional services for customer projects.

What you will do

• Work directly with customers on software implementation, configuration, testing, and training.
• Prioritize and execute multiple development projects, including eligibility files and module installations.
• Translate business needs into detailed requirements, user stories, solution, and design documents.
• Lead requirements-gathering and solution review discussions with end users, executive sponsors, and IT resources.
• Collaborate with cross-functional teams and resolve questions related to databases, system configuration, product functionality, and business enhancements.
• Build comprehensive knowledge of Bridgeway products, solutions, and capabilities.

Requirements

• 1–3 years of experience as a Business Analyst or in software implementation, including work with external clients.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Exceptional written and verbal communication skills with clear and concise communication.
• Strong initiative and ability to learn in a complex, evolving technology environment.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Bachelor’s degree in information systems, computer science, or a related field.

Nice to have

• Knowledge of benefits administration or the Taft-Hartley industry.

Culture & Benefits

• Remote work arrangement with up to 30% travel as needed.
• Collaboration with customers and internal cross-functional teams.