Markets Technology Specialist II (eFront)

Location: Southampton, UK or Jersey, CI; hybrid work with office attendance at least twice per week and full-time office work during probation

Company

hirify.global provides outsourced financial and technology solutions for private markets and fund administration.

What you will do

• Support and configure eFront Invest, Investment Café, and eFront Debt across private markets applications.
• Investigate and resolve service requests and incidents, supporting investor onboarding, fund administration, accounting, and reporting.
• Scope requirements for enhancements and projects, triage requests, and coordinate BAU, continuous improvement, migrations, and onboarding work.
• Review, document, test, approve, and deploy system changes, including core developments affecting multiple clients.
• Allocate work to team members, manage resources against service levels, and coordinate with operational support teams and third-party vendors.
• Coach colleagues, organize user training, and provide guidance to business stakeholders.

Requirements

• At least five years of experience supporting the Private Equity suite of eFront products, including FrontInvest, Investment Café, and eFront Debt, preferably in financial services.
• Knowledge of TSQL, SAS, Front Reports, and Microsoft Excel, including macros.
• Proven people management experience, including training and developing junior team members.
• Experience with accounting and with project coordination, action planning, and resource planning.
• Bachelor’s degree in Information Systems, Computer Science, Finance, or a related discipline is preferred.
• Analytical problem-solving, strong communication, attention to detail, and the ability to work across functions and jurisdictions.

Nice to have

• Accounting qualification.
• ITIL, data analytics, or automation certifications.

Culture & Benefits

• Hybrid working with the ability to work abroad for up to three weeks per year.
• Training, professional qualifications, and development support.
• Discretionary bonus scheme, generous holiday allowance, and pension scheme.
• Private medical insurance, life assurance, worldwide travel insurance, and health and wellbeing programs.
• On-site parking and an inclusive, collaborative working environment.