Account Manager - Customer Growth (B2B SaaS)

Location: Austin, Texas, United States

Company

hirify.global.AI develops agentic revenue technology for revenue teams, combining AI and agentic execution across the deal lifecycle.

What you will do

• Own strategic relationships across a portfolio of enterprise customers.
• Build trusted, multi-threaded relationships with C-level executives and senior business leaders.
• Develop strategic account plans covering stakeholders, priorities, risks, opportunities, and growth initiatives.
• Partner with Sales and Customer Success to drive retention, expansion, and customer advocacy.
• Lead executive business reviews, strategic meetings, and customer escalation resolution.
• Track account health, executive engagement, retention risks, and expansion opportunities for leadership.

Requirements

• 7+ years of experience in strategic or enterprise account management, account executive, customer success, or a similar role in B2B SaaS.
• Experience managing strategic enterprise accounts and building long-term customer relationships.
• Strong executive presence, business acumen, negotiation, influencing, and relationship-management skills.
• Experience identifying expansion opportunities and developing strategic account plans.
• Excellent communication, presentation, and cross-functional collaboration skills.
• Ability to manage multiple strategic accounts and priorities in a fast-paced environment.

Nice to have

• Familiarity with CPQ, CRM, billing, or sales enablement platforms.

Culture & Benefits

• Work directly with Customer Success, Sales, Product, Support, and executive leadership.
• Represent hirify.global in executive customer meetings, industry events, and strategic customer forums.
• Contribute to executive references, case studies, customer events, and customer advisory programs.