Scheduler II (Medical Scheduling)

Location: Onsite in Keller/Fort Worth, Texas, with coverage across Mid-Cities Market locations and travel to Grapevine and Bedford as needed. Hours are Monday through Friday, 8:30 a.m. to 5:00 p.m.

Company

hirify.global supports community-based oncology care through Texas Oncology, a large provider of cancer treatment, research, and patient services across Texas and southeastern Oklahoma.

What you will do

• Schedule new, referred, and returning patient appointments, tests, surgeries, hospital admissions, and follow-up visits.
• Answer incoming calls, assess patient needs, route messages, and coordinate communication between patients and medical staff.
• Enter insurance authorizations, referrals, coding, correspondence, and patient information in charts and electronic medical records.
• Collect co-pays, deductibles, and other out-of-pocket payments, and arrange financial counseling when needed.
• Maintain physician scheduling templates covering meetings, satellite schedules, rounding, and call coverage.
• Coordinate pre-certifications and pre-operative testing, communicate preparation requirements, and follow up on surgical clearance.

Requirements

• High school diploma or equivalent.
• At least three years of office experience for Level 2; experience in a medical office is preferred.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Ability to work onsite in the Keller/Fort Worth area and travel to Grapevine and Bedford when operationally required.
• Ability to handle prolonged computer and telephone work and occasional lifting of files or paper weighing up to 30 pounds.

Nice to have

• Knowledge of medical terminology and coding.
• Experience in a medical office setting.

Culture & Benefits

• Medical, dental, vision, life insurance, and short- and long-term disability coverage.
• Generous paid time off and a 401(k) plan with company match.
• Wellness program, tuition reimbursement, employee assistance program, and retail discounts.
• Office-based work with regular contact with patients and the public.