Pre-Services Coordinator Sr (Oncology)

Location: Roanoke, Virginia, United States; onsite at the employee site during regularly scheduled business hours

Company

hirify.global operates an oncology and hematology clinic environment providing patient-facing medical services.

What you will do

• Greet patients and visitors, check patients in and out, and provide examination paperwork.
• Register patients, update demographic and insurance information, collect co-pays and balances, and issue receipts.
• Schedule, reschedule, and document appointments, cancellations, missed appointments, outside testing, and referrals.
• Answer and route incoming calls, communicate messages, and coordinate with clinical staff and physicians.
• Maintain patient records by filing forms, scanning reports and notes, and following up on outside testing documentation.
• Provide administrative support, including correspondence with referring physicians and maintaining supplies and the reception area.

Requirements

• High school diploma or equivalent.
• At least five years of front medical office receptionist experience with insurance forms and scheduling software.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Ability to maintain patient confidentiality and comply with HIPAA, state, and federal requirements.
• Ability to work in person at the employee site during regular business hours.
• Ability to stand and walk for extended periods, interact with patients in person, and occasionally lift and carry up to 40 pounds.

Culture & Benefits

• Work involves in-person interaction with patients, coworkers, management, and clinical staff.
• The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, and medical preparations.
• Reasonable accommodations may be provided to enable employees with disabilities to perform essential functions.