Senior Alternative Models Operations Manager

Location: Plainsboro, New Jersey, United States; 10–20% overnight travel required.

Salary: $120,000–$222,500 base compensation annually, plus bonus eligibility and potential long-term incentives.

Company

hirify.global is a global healthcare company developing medicines and expanding access to treatments for diabetes, obesity, rare blood disorders, and endocrine diseases.

What you will do

• Develop, design, implement, and manage pharmacy capabilities and patient support programs for current and future products.
• Supervise external vendors and manage performance against contracts, SOPs, KPIs, budgets, and service expectations.
• Build performance dashboards and interpret data on market access trends, program utilization, and operational KPIs.
• Maintain program SOPs, exception processes, workflows, scripts, training materials, and reports.
• Collaborate with Brand Marketing, Market Access, Commercial Insights, Sales, Medical, Legal, Compliance, Regulatory, and Finance.
• Develop communications, engagement strategies, business processes, budgets, contracts, and periodic program updates.

Requirements

• Bachelor’s degree from an accredited institution or equivalent.
• At least seven years of experience in patient services operations, pharmaceutical sales or marketing, market insights, contracting, managed markets, consulting, or related areas; alternatively, at least three years in strategic market access or pharmaceutical pharmacy operations.
• Experience with agency or vendor management and leading cross-functional teams.
• Understanding of the pharmaceutical marketplace, including legal, medical, regulatory, and clinical processes.
• Project management, quantitative analysis, forecasting, business planning, and business analysis skills.
• Intermediate proficiency in Windows, Microsoft Word, PowerPoint, and Excel.

Nice to have

• Experience with patient support hubs, pharmacies, or healthcare institutions.

Culture & Benefits

• Medical, dental, and vision coverage.
• Life insurance, disability insurance, flexible spending accounts, and an employee assistance program.
• 401(k) savings plan, tuition reimbursement, and voluntary insurance benefits.
• Sick time, flexible vacation, and parental leave policies.
• Inclusive recruitment process and equal employment opportunity.