Manager, Growth Strategy & Operations (Experiments/Campaigns) Manager, Growth Strategy & Operations (Experiments/Campaigns)

Location: San Francisco, CA, United States

Company

Airwallex provides an integrated payments and financial platform for global businesses, combining proprietary infrastructure and software for business accounts, payments, spend management, treasury, and embedded finance.

What you will do

• Own the experimentation backlog, prioritization framework, global campaign registry, and forward campaign calendar.
• Design experiments by defining hypotheses, primary metrics, target effects, control or holdout groups, audience sizes, statistical power, and success criteria.
• Build, QA, and launch campaigns across Hightouch, Marketo, Infobip, and Contentful, including approvals, consent rules, suppression, frequency capping, rollback, and communications protocols.
• Maintain tracking taxonomies, dashboards, and performance reporting with Data Science using Hex and Looker.
• Codify repeatable processes through checklists, QA scripts, templates, registry tooling, automation, and AI with human review before customer-facing launches.
• Manage campaign budgets and forecasts with FP&A, tracking expected impact, costs, utilization, and actuals against forecast.

Requirements

• 5+ years of experience in growth, operations, product management, or strategy roles.
• Experience managing complex projects with multiple stakeholders and dependencies.
• Strong analytical, problem-solving, written, and verbal communication skills.
• Experience designing or coordinating experiments and familiarity with A/B testing methodology.
• Ability to synthesize insights, execute in ambiguity, and adapt to changing priorities.
• Ability to work from or be based in San Francisco, CA.

Nice to have

• Experience running experimentation programs with holdouts, statistical power, and significance testing.
• Hands-on experience with lifecycle marketing, Martech tooling, CDPs, SQL, Mixpanel, Amplitude, Tableau, Hex, or Looker.
• Experience in SaaS, fintech, or high-growth technology companies.
• Familiarity with agile and product development methodologies.
• Experience deploying experiments at scale with engineering and data teams.

Culture & Benefits

• Collaborative, results-driven growth environment focused on experimentation, innovation, and data-driven decisions.
• Opportunities for continuous learning, mentorship, and career development.
• Work with cross-functional partners across Growth, Commercial, Data, Product, Engineering, Legal, Marketing, and FP&A.
• Builder-oriented culture emphasizing ownership, speed, rigor, and responsible use of AI.