9 дней назад
Field Application Engineer (Defense & Security)
80 000 - 95 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Field Application Engineer (Defense & Security) (technical support, robotics, and security products): Supporting customers and partners through product demonstrations, testing, training, and technical issue resolution with an accent on hands-on field work, customer communication, and defense applications. Focus on leading technical setups, translating customer challenges for engineering teams, and testing products against real-world usage patterns.
Location: Hickory, NC, United States; national and international travel is expected.
Salary: $80,000–$95,000 per year; 10% bonus.
Company
develops defense and security products for civilian and defense-sector users.
What you will do
- Support sales by explaining product capabilities and ensuring a strong customer experience.
- Lead the technical setup of tests, demonstrations, and training sessions.
- Act as the technical point of contact for sales teams in the field.
- Create and update course materials, application notes, white papers, and other technical content.
- Test defense and security products based on customer usage patterns and assist with technical support issues.
- Bring field feedback and customer challenges to cross-functional engineering teams.
Requirements
- Education or professional experience in a technical field, preferably with hands-on experience in robotics or cybernetics.
- 2–5 years of experience in a similar role, technical support, customer support, or software development.
- Strong communication skills and the ability to explain technical topics clearly to customers.
- Systematic, structured, independent, and solution-oriented approach with the ability to manage multiple tasks.
- Strong written and spoken Norwegian and English.
- Class B driver’s license.
Nice to have
- Defense-domain knowledge, especially experience using sensors in military contexts.
- Interest in drones and the ability to operate them.
- Experience adapting technical solutions to customers with different levels of expertise.
Culture & Benefits
- Work in a fast-moving “Skunk Works” environment focused on creative new ideas.
- Significant freedom to choose solutions and technologies while developing programming skills.
- Flexible working hours with core hours from 09:00 to 15:00.
- 401(k), phone, Starlink, 15 days of paid time off, and insurance coverage.
- Subsidized lunch and organized physical activities such as paddle tennis, cage football, and CrossFit.
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