Senior Manager of Membership & Progress Engagement

Location: Based out of the Plainsboro, New Jersey headquarters, United States; 20–30% overnight travel required.

Salary: $120,000–$171,000 base compensation per year, plus eligibility for a company bonus.

Company

hirify.global is a global healthcare company developing solutions for diabetes, obesity, rare blood, and endocrine disorders.

What you will do

• Design and operate NovoCare membership programs, including tiers, mechanics, and value propositions.
• Define and manage the points and rewards economy while balancing consumer motivation and financial sustainability.
• Build progress, milestone, recognition, and behavioral engagement mechanics that encourage healthy actions.
• Ensure the program remains within AKS and applicable compliance requirements and is not tied to prescription fills.
• Manage loyalty platform and rewards vendors and coordinate day-to-day program operations.
• Measure engagement and retention performance and optimize the program based on results.

Requirements

• Bachelor’s degree in business, marketing, analytics, or a related field; a master’s degree is preferred.
• 7+ years of experience in loyalty, rewards, gamification, or consumer engagement program design.
• Experience designing and operating loyalty or engagement programs and managing their economics.
• Familiarity with compliance and privacy requirements in a regulated industry.
• Strong analytical, collaboration, and partnering skills, with a test-and-learn mindset.
• Ability to work from the Plainsboro, NJ headquarters and travel overnight 20–30% of the time.

Culture & Benefits

• Human-centered, customer-focused approach to healthcare experiences.
• Collaborative work with CRM, product, mobile, Legal, Compliance, Privacy, Finance, brand, and analytics teams.
• Medical, dental, vision, life, disability, and employee assistance benefits.
• 401(k), flexible spending accounts, tuition reimbursement, and voluntary insurance benefits.
• Flexible vacation, sick time, parental leave, long-term incentive compensation, and possible company vehicle eligibility.