Director of Security Operations and Administration

Location: Remote

Company

Metris is a Service-Disabled Veteran-Owned Small Business founded by current and former members of the United States Special Operations and Interagency community and headquartered in Orlando, Florida.

What you will do

• Oversee daily security channel operations with on-the-ground supervisors.
• Develop and implement procedures, policies, and workflows aligned with organizational goals.
• Monitor, analyze, and report operational data to improve productivity and efficiency.
• Manage schedules, vendor relationships, critical records, budgets, expenses, and billing performance.
• Coordinate administrative and cross-departmental activities while ensuring policy, contract, and regulatory compliance.
• Handle escalated issues and provide problem-resolution support.

Requirements

• Bachelor’s degree in business administration, operations management, or a related field preferred.
• 5+ years of experience in operations, administration, or a related role.
• Strong knowledge of operational processes and best practices.
• Excellent organizational and time-management skills.
• Advanced knowledge of Microsoft Office, including Excel, Word, Teams, and Outlook.
• Experience with workforce management or scheduling systems preferred.

Culture & Benefits

• Remote position.
• 401(k) plan.
• Health, dental, vision, life, and short- and long-term disability insurance.
• Paid time off, paid sick time, and 10 paid holidays.