Assistant Financial Center Manager (Retail Banking)

Location: Pine Bluff, AR, United States

Company

hirify.global is a regional community bank providing retail, digital, business, mortgage, and financial services to customers.

What you will do

• Support the Financial Center Manager with hiring, scheduling, coaching, training, and branch staff leadership.
• Oversee retail banking activities, branch procedures, compliance processes, and staff performance.
• Lead needs-based sales and customer service activities through in-person meetings, outbound calls, and outside business development.
• Facilitate consumer loan requests and coach staff on loan policies, procedures, and effective sales practices.
• Develop small business banking relationships and refer customers to business, mortgage, institutional, and financial advisory partners.
• Conduct branch audits, review customer experience results, and implement service improvement plans.

Requirements

• High school diploma or GED required; bachelor's degree or equivalent work experience preferred.
• Previous retail supervisory experience.
• Ability to lead sales processes, motivate employees, present information, and provide personalized customer service.
• Knowledge of retail banking roles, branch procedures, compliance, and operational controls.
• Registration with the National Mortgage Licensing System and Registry (NMLS), or ability to obtain an NMLS license after employment.
• Working knowledge of Microsoft Office and social media platforms.

Culture & Benefits

• Fast-paced, energetic banking environment focused on customer needs and consultative service.
• Opportunities for professional growth, development, and upward mobility.
• Occasional travel for meetings, training, bank conversions, acquisitions, and support at other banking institutions in the market.
• Minimal overnight or out-of-town travel expected.