Senior Public Benefit Specialist (Healthcare Revenue Cycle)

Location: Onsite at Ardent - Hillcrest Medical Center in Tulsa, Oklahoma; limited to individuals residing and authorized to work in the United States

Salary: $20.45–$22.50 per hour, depending on experience

Company

hirify.global provides technology-enabled revenue cycle management and point solutions for hospitals, health systems, and affiliated physician groups across the United States.

What you will do

• Review uninsured and under-insured patient referrals to identify Medicaid and financial assistance eligibility opportunities.
• Coordinate applications and communicate with patients to collect required documentation.
• Track submitted applications through determination and update insurance information.
• Ensure timely billing or financial assistance adjustments and document actions in patient accounting systems.
• Maintain knowledge of state and federal program requirements and collaborate with Medicaid caseworkers and revenue cycle departments.

Requirements

• 1–2 years of healthcare experience involving patient financial issues.
• High school diploma or GED; relevant post-secondary education and experience may be considered in lieu of a degree.
• Understanding of revenue cycle processes, including admissions, billing, payments, and denials.
• Knowledge of insurance requirements, authorizations, benefits verification, medical terminology, or CPT and procedure codes.
• Must reside in and be authorized to work in the United States.
• Must be open to innovation, including the use of AI to improve processes and patient and client experiences.

Nice to have

• Patient Access experience with managed care or insurance.
• Call center experience.

Culture & Benefits

• Comprehensive healthcare, time off, retirement, and well-being benefits.
• Company-paid CRCR certification required within nine months of hire.
• Tuition reimbursement and professional development opportunities.
• Bonus and incentive programs.
• Culture focused on collaboration, growth, innovation, and work-life flexibility.