Patient Benefit Specialist

Location: Old Town Alexandria office, Alexandria, Virginia, United States

Company

Virginia Cancer Specialists is affiliated with McKesson Specialty Health and hirify.global and provides oncology care.

What you will do

• Verify insurance coverage, patient eligibility, and demographic information for third-party payers.
• Obtain initial and follow-up pre-authorizations, referrals, signatures, and approvals for services and surgeries.
• Counsel patients on insurance benefits, financial obligations, billing practices, and payment arrangements before treatment.
• Document financial counseling and reimbursement information and forward records to the Billing Office.
• Help patients access financial assistance, Medicaid, drug replacement programs, transportation, and community services.
• Collect co-pays, deductibles, and other out-of-pocket amounts while supporting front-office operations.

Requirements

• High school diploma or equivalent.
• At least three years of medical business office experience involving insurance procedures and patient interaction.
• Understanding of patient confidentiality and compliance requirements.
• Ability to work in an office environment with frequent interaction with staff, patients, and the public.
• Ability to sit for extended periods, operate standard office equipment, and occasionally lift files or paper weighing up to 30 pounds.

Culture & Benefits

• Full-time position based in an oncology office.
• Medical, dental, and vision coverage.
• Paid holidays.
• 401(k) plan.